FAQs

Find answers to frequently asked questions about Coign below.

Online Statements

Enroll in E-statements

In alignment with your monthly billing cycle, you’ll receive an automated email at the email address associated with your account, with a link to download and view your statement. This is an automatic service, and there’s no need to enroll.

View and Download Statement(s)

If you’re in the mobile app, you can click the Manage Account button on the Dashboard.

From there you can click on Statements.

From this screen you can select the monthly statement you’re interested in and either have the statement emailed to the email address associated with your account or download the statement to the mobile device. You can email the statement by tapping on the envelope icon or download the statement to your device by tapping on the down arrow symbol.

If you’re using the web application you can use the same instructions, and the screens should be the same. From the Dashboard click on Manage Account, then on the next screen click on Statements. That should open the Statements page, with the same functionality as described above.

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