FAQs

Find answers to frequently asked questions about Coign below.

View Transactions

From the Dashboard in the mobile app, you can look at the bottom of the screen and see your last few, most recent transactions. You’ll also notice that there are 2 tabs above the list of transactions, Latest Transactions and Pending. Latest Transactions shows the most recent transactions that have cleared and been charged to your account. If you click on Pending it will show you the transactions that are still in processing. The pending transactions will usually be posted to your account within 1-3 days.

To see more transactions, you can tap on See all Transactions, which is at the bottom of the screen. That will open the transactions screen, where you can scroll through all your transactions, going from most recent at the top, to less recent as you keep scrolling down.

Additionally, if you’d like to see more information about a particular transaction you can tap on the arrow (>) to the right of the transaction amount. This will open the detailed view for that transaction. There you can see things like the geographic location of the purchase (where available), the vendor's name, the date of the purchase, the amount of the purchase, and other details.

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